Solavety

Privacy Policy

Effective October 29, 2026. Solavety is operated by Shenzhen Muxi Technology Co., Ltd., the controller for store activities.

Information and sources

We receive information you provide: name, email, delivery and billing address, phone, order and account details, and support messages. Shopify and payment providers process checkout and payment information; never send card numbers to support. Browsing may generate IP address, device and browser details, viewed pages and cookie identifiers. Providers also supply payment, fraud and delivery updates.

Purposes and legal bases

We use necessary information to fulfill orders, process payment and returns, communicate, operate accounts, protect against fraud, maintain the store and satisfy legal recordkeeping. Applicable bases include contract, legal obligation, legitimate operational interests or consent. Marketing is sent only where permitted, with unsubscribe controls.

Sharing and Shopify

Shopify hosts the store. Relevant data is shared with payment, delivery, technology and support providers for their roles, and authorities where required. Lawful business transfers or protection of rights may require disclosure. Shopify may process information for its own purposes, including enabled enhanced features; consult the Shopify Consumer Privacy Policy at https://www.shopify.com/legal/privacy/consumers and Privacy Portal at https://privacy.shopify.com/ for its processing and rights. This notice does not claim an unverified advertising pixel is active.

Cookies and choices

Necessary technology supports checkout, security and remembering choices. Optional analytics or advertising, when enabled, uses additional identifiers subject to applicable consent and opt-out rules. Use the store cookie controls or Your Privacy Choices page, browser settings, or email service@solavety.com. Browser restrictions may affect functionality. Recognized opt-out signals are honored where legally required and technically supported.

Retention, security and international transfers

Information is retained as needed for these purposes, legal periods, disputes and records, then deleted or de-identified appropriately. We use reasonable safeguards, but no system is perfectly secure. Data may be processed in China and other countries by Shopify and providers, with legally required transfer safeguards.

Rights, requests and complaints

Depending on location you may request access, correction, deletion, a copy, restriction, objection, consent withdrawal or applicable sharing/advertising opt-outs. Email service@solavety.com. We verify identity and agent authority proportionately and respond within applicable legal deadlines. Contact us to appeal a decision or complain to your relevant regulator. We do not discriminate for exercising rights.

Children and external services

The store is intended for adult customers. We do not knowingly collect children's data. A parent or guardian may request deletion. Third-party websites have their own practices.

Updates and contact

Changes are posted with an updated date and additional notice where required. Shenzhen Muxi Technology Co., Ltd.; Owner Zhao Hongjun; service@solavety.com. Room 102, Building D, No. 105, Aoyi Road, Bao'an Community, Yuanshan Street, Longgang District, Shenzhen, Guangdong, China.